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Sinclair Voicenet Expands Operations With New Office In Greater Manchester

Sinclair Voicenet has opened a new regional office in Bury, Greater Manchester. It will provide an operational base for Sinclair Voicenet’s growing sales and service teams, enabling the company to strengthen its presence in the M62 corridor and increase market share throughout the Midlands and the North of England.

Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics and workforce management solutions, has announced the appointment of Michelle Manson as Project Manager.

Customer Feedback

Sinclair Voicenet offers a range of solutions that enable organisations to find out what customers really think about them and the service provided. They provide insights that enable rapid and immediate action to be taken to address identified areas of dissatisfaction and drive the delivery of the highest levels of customer service.

Customer Feedback

Delivers post-call survey data quickly to make business decisions that build customer satisfaction and loyalty.

Real-Time Customer Feedback

NICE Fizzback provides real-time caller feedback and improves the performance of staff across the enterprise.

SmartVoice ViewPoint

Cost-effective customer satisfaction monitoring and assessment using automated telephone, SMS and web surveys.

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Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording, quality management, interaction analytics and workforce management solutions, has announced the appointment of Michelle Manson as Project Manager.

Customer Feedback