Secure web-based browser access gives authorised staff a single, unified view of multiple data types including voice, SMS, email, instant messenger, video and other business records.
An audit trail is maintained with a history of who has viewed or accessed files to replay recordings. It is encrypted, non configurable and digitally signed to ensure that it cannot be deleted or changed to ensure full compliance with regulatory requirements.
This hosted solution is also extremely cost effective to deploy with mobile recording billed a pay-as-you-go basis and no upfront capital outlay required.
- Secure storage and access ensures non repudiation of data.
- Intuitive browser-based user interface.
- Powerful search functionality.
- Secure audit trail.
- High availability and redundancy.
- Cost effective and easy to deploy.