Sinclair Voicenet Ltd (Glasgow), 2 Orbital Court, Peel Park, East Kilbride, Glasgow G74 5PH. Tel: +44 (0)1355 900000, E-mail: enquires@sinclairvoicenet.co.uk

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Sinclair Voicenet has a long track record of successful implementations of NICE systems which is in a large part due to our installation engineers.

Our engineers understand NICE systems and we have been able to use this experience to understand what we need to do to successfully integrate with our range of complimentary applications. With hundreds of installations and years of experience installing Nice solutions, you can be confident that Sinclair Voicenet expert installation teams will deliver.

Our installation experience covers a huge range of scale and complexity from small simple systems, through to large enterprise solutions with advanced functionality. We have a wealth of experience of various recording methods and have integrated to a huge variety of switches and CTI platforms. Whatever your environment and infrastructure, we have experience of it.

We are widely recognised in the industry as system experts so much so that our installation engineers are regularly engaged by NICE and other NICE partners to perform installations on their behalf.

With Sinclair Voicenet carrying out your installation you can be certain that your installation will be carried out by Nice Certified Engineers who are experienced system installers.

Some of the many certifications held by our engineers include:

Sinclair Voicenet consultants know the NICE applications in fine detail and have a deep understanding of the workings and challenges across numerous business sectors. Our consultancy team includes:

• NICE Certified Engineer

• Microsoft Certified

• Cisco Certified

• Avaya Certified

• TIA Certified

• ITIL Certified

The quality of our engineers is key to our continued success. A pre-requisite for all our engineers is a love of technology and a dedication to customer service. To build on this foundation, we invest heavily in our engineers and their development. All engineers are certified by NICE and receive regular ongoing training on all new NICE and other manufacturers’ solutions technologies. In addition, all engineers receive training in supporting technologies and go through ITIL training. The result is well motivated, dedicated and extremely competent engineers who take pride in their work.

In short, engaging Sinclair Voicenet will ensure your installation is carried out by some of the best engineers available.

Contact us if you would like more information on our installation services

"Sinclair Voicenet understood that we wanted a call recording system that was tailored to our wide range of business needs, solution processes and client specific requirements."

Debbie Leishman
Director of Contact Centre Operations
MGt