Installations are carried out by our engineers, all of which are NICE Certified and hold other key manufacturer and industry accreditations including Microsoft, Cisco, Avaya and TIA. The quality of our engineers is key to our continued success and we make a significant ongoing investment in their development. They receive regular training on new solutions from NICE, other manufacturers and all relevant supporting technologies including ITIL.
Sinclair Voicenet’s expert installation teams have been responsible for hundreds of successful implementations of multimedia interaction recording, quality management, interaction analytics and workforce management solutions.
Intro Sub Paragraph:
We are recognised throughout the industry as system experts and are regularly engaged by NICE and other NICE partners to perform installations on their behalf in a wide range of voice, data, network, application and security environments.
With extensive in-house technical expertise, Sinclair Voicenet can address any technical challenges encountered during a project, whilst our status as a NICE Platinum Partner and Master Distributor gives us unrivalled access to NICE resources at an R&D level. We are also at the forefront of delivering other leading technologies including mobile phone recording, PCI compliance and customer satisfaction solutions.
Ensures implementations run smoothly
Projects delivered to meet time, budget and quality requirements
Ensures optimum system performance
Enables rapid achievement of solution benefits
Delivers rapid return on investment