> Products > Nice VoIP Recording
> Overview
As organizations move from traditional to IP telephony environments, NICE, the leader in recording technologies, has enhanced its proven and reliable NiceLog ® platform, and incorporated its award-winning patented IP recording technology with the IP telephony solutions of the leading vendors.
NICE VoIP provides a full range of recording applications, including Total Recording, Selective Recording, Recording-on-Demand, and Quality Management Recording. The system works seamlessly with blended (traditional and VoIP) environments and is fully integrated with NICE’s Customer Experience Management (CEM) Platform.
Organizations can record with NICE VoIP across new communication channels, while capturing and analyzing interactions for compliance or quality management. With NICE VoIP, every interaction becomes an opportunity to enhance their customer’s experience in ways that reduce liability and increases customer satisfaction.
Pages