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> System Requirements
System requirements vary based on the needs of the contact centre. Below are sample requirements.
Evaluator Workstation
- CPU: Pentium II 166 MHz or betters
- Memory: 32 MB (64 MB recommended)
- Operating System: Windows¨ 98 or Windows NT¨ 4.0 SP5/6a, Windows 2000 Professional SP2, Windows XP
- Network: TCP/IP connectivity (Ethernet)
- Internet Explorer¨ (IE) 5.5 or above for Web applications
NiceScreen Agent for Agent Workstations
- CPU: Pentium 200 MMX or better
- RAM (recommended): Windows¨ 9x: 32 MB Windows NT¨ 4.0: 64 MB Windows 2000: 128 MB Windows XP: 128 MB
- Operating System: Windows¨ 98/ME or Windows NT¨ 4.0 Workstation SP4/5/6a, Windows 2000 Professional SP2, Windows XP Professional or Home Edition
- Network: TCP/IP connectivity (Ethernet)
Thin Client Environments
- Windows NT 4.0 Terminal Server Edition (SP6a) or Windows 2000 Server; with or without Citrix MetaFrameTM 1.8 or above
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