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Trading Floor Solutions

Sinclair Voicenet provides a range of interaction recording and analytics solutions that enable Trading Floors to meet the growing regulatory requirements for monitoring market abuse.  They will ensure regulatory compliance, improve risk management and enhance the efficiency of internal processes.

 

Records multimedia interactions with customers by telephone, email, social media, web interactions and online chat.

Extracts insights from multimedia interactions and online chat sessions to enhance customer interactions and deliver business improvements.

Mobile call and data recording solutions to meet the compliance needs of the financial services industry and other regulated sectors.

Maximises benefits of multimedia interaction recording, quality management, interaction analytics and workforce management.