SMB Interaction Recording

Sinclair Voicenet provides easy-to-install, low-cost call and reliable solutions with the functionality of larger, enterprise systems to record telephone, SMS, webchat, radio, IP and screen-based interactions in small and medium sized contact centres from 4-200 channels.

Our advanced and affordable solutions are tailored to the needs of Small and Medium Business (SMB) contact centres and branch office operations and deliver regulatory compliance, quality of service, increased operational efficiency and an enhanced customer experience.

Nice Recording eXpress

An easy-to-install, low-cost call recording solution designed for smaller contact centres and financial organisations with up to 200 agents.

NICE Perform eXpress

An all-in-one, low cost interaction recording and quality management solution that deploys on a single standard server.

Search form

You are here

Kwik-Fit Financial Services, one of the UK's leading insurance intermediaries, is installing a NICE IEX Workforce Management system at its contact centre in Uddingston, Lanarkshire.