call us on 01355 900 000

Interaction Recording For Public Safety

Sinclair Voicenet provides a comprehensive range of interaction and compliance recording solutions for public safety contact and control centres.

Whether you need an enterprise-wide or smaller solution, we can show you the most effective way to capture, store and manage voice, text and screen activities relating to multi-channel interactions with callers by telephone, chat, email, SMS and radio.  Sinclair Voicenet can help you to comply with regulations and internal policies, mitigate against litigation risks, monitor quality of service and gain important business insight through integration with interaction analytics, workforce and quality management applications.

SMB

Easy-to-install, low-cost call and reliable recording of multimedia interactions in contact and control centres from 4-200 channels.

Enterprise interaction recording solutions that provide high levels of operational flexibility and system resiliency with a low total cost of ownership.

Mobile call and data recording solutions with the resilience and performance required to meet the compliance needs of regulated market sectors.

Records PMR-based voice interactions with full Motorola Dimetra Certification and compatibility with other TETRA systems.