We also provide a Technical Health Assessment Service to assess the performance of deployed systems, regardless of manufacturer, to ensure that is accurately supports your current operations and has the capability to meet your evolving business requirements.
Sinclair Voicenet provides Technical Consultancy to assist with the definition and implementation of multimedia interaction recording, quality management, interaction analytics and workforce management solutions that align with organisational business objectives.
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Using proven best practice methodologies, our fully qualified consultants deliver a wide range of specialist services.
Solution architecture design
Solution implementation design and planning
Process and application support
Cross-platform data and system integration
Technical operational assessment