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Interaction Recording

Sinclair Voicenet provides a comprehensive range of interaction and compliance recording solutions for Trading Floors and financial-based contact centres.

Whether you need an enterprise-wide, branch office or SMB solution, we can show you the most effective way to capture, store and manage voice, text and screen activities relating to multi-channel interactions with customers by telephone, chat, email, SMS and radio. Sinclair Voicenet can help you to comply with regulations and internal policies, mitigate against litigation risks, monitor quality of service and gain important business insight through integration with interaction analytics, workforce and quality management applications.

SMB

Easy-to-install, low-cost call and reliable solutions to record muiltmedia interactions in contact centres of from 4-200 channels.

Enterprise solutions that provide high levels of operational flexibility and system resiliency with a low total cost of ownership

Capture, store and manage interactions with customers and other firms to comply with external regulations and internal policies.