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They enable firms to capture, monitor and analyse interactions and transactions by telephone, chat and email in real-time to proactively minimise risks, detect potential regulatory breaches, counter fraudulent activities and improve investigative capabilities.
Our interaction recording solutions are designed for use by the largest organisations as well as smaller firms and branch office locations.
An easy-to-install, low-cost call recording solution designed for smaller contact centres and financial organisations from 4-200 channels.
An all-in-one, low cost interaction recording and quality management solution that deploys on a single standard server.
Full-scale call recording with centralised administration and playback, integrated with recording capabilities deployed in the data centre.