Sinclair Voicenet

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In our sector a robust and scalable total call recording solution which can reliably handle large call volumes is essential for regulation and client compliance. NICE call recording platforms designed, installed and maintained by Sinclair Voicenet, over 6 years of operation, have provided our business with a high level of dependability. We are currently implementing our third generation of NICE platform (Perform 3.1) with Sinclair Voicenet and are happy to say we are enjoying the same high level of project management and technical expertise that we received on our first implementation.

Craig McKechnie

Telecoms Manager

BCWGroup PLC

NICE Perform eXpress

26 October 2009

NICE Perform eXpress is a cost effective, easy-to-install call recording solution designed to address the unique requirements of small and medium-sized sites.

Whether your site is a small call centre, back office, trading floor or branch office, NICE Perform eXpress empowers your organisation to simply and efficiently record, archive and play customer phone interactions. Based on NICE's™ advanced and proven recording technology, NICE Perform eXpress ensures liability call recording and regulatory compliance.

Simple but powerful, NICE Perform eXpress has been designed to meet partner requirements focusing on ease and simplicity:

  • Easy to deploy requiring less than half a day for installation at a standard site
  • Easy to maintain and configure by providing an intuitive administration process which can centralize several sites
  • Easy to use providing simple but comprehensive functionality in a web-based application
  • Easy to sell with a simplified and competitive price list

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